FAQ
Frequently Asked Questions at Darren Hills:
Do You Offer FREE Shipping?
Absolutely! At Darren Hills, we regularly run promos and discounts on our products, including special times when we offer free shipping. Keep an eye on our homepage and social media outlets for announcements. Additionally, we may have items available for free, and you only need to cover the shipping cost.
Where Do You Ship?
We're thrilled to offer worldwide shipping, ensuring that our products reach customers wherever they are.
How Long Until My Order Arrives?
Once you place your order, we initiate a swift 1-3 day processing period. After that, you can expect the following delivery times:
- USA: 5-7 Business Days (1-3 Business Days with Expedited Shipping)
- Canada: 5-10 Business Days
- UK & EU: 3-7 Business Days
- Australia & New Zealand: 8-20 Business Days
- Rest of the World: 5-10 Business Days
Can I Cancel My Order?
Unfortunately, once an order is placed, we begin processing it immediately. Therefore, we cannot accommodate cancellations. Please ensure you are confident about your purchase before proceeding to checkout.
Do You Accept Returns and Exchanges?
Absolutely! All our products come with a minimum 30-day warranty, and some even offer up to a 2-year warranty. If a product arrives damaged, we replace it promptly. For returns due to dissatisfaction, reach out to our Return Team via our Contact Page, and they will handle the situation with great care.
At Darren Hills, we prioritize your satisfaction and aim to make your shopping experience as seamless as possible. If you have any further questions, feel free to reach out, and we'll be happy to assist you.